Episode 0052
Summary
A customer calls Pizza House and places an order for a medium pizza. The employee, Marty, successfully upsells them to a two-for-one large pizza special. After confirming the order details and total, Marty realizes he forgot to get the customer's address as the customer hangs up.
Transcript (Click timestamp to jump)
Good evening. Pizza House. This is Marty speaking. May I take your order?
Um, yes, I'd like a medium pizza with pepperoni, olives, and extra cheese.
We have a two for one special on large pizzas. Would you like a large pizza instead?
Sure, that sounds good.
Great. Would you like your second pizza to be the same size as the first?
No, uh, make the second one with ham, pineapple, and green peppers. Oh, and make it thin crust.
Okay, thin crust. Your total is 21.50 and your order will arrive in 30 minutes or it's free.
Perfect. Uh, thank you, bye.
Sir, wait! I need your address!
Summary
This audio is a podcast episode from EnglishPod, where hosts Marco and Erica teach listeners how to order pizza. It includes a role-play where a customer orders pizzas from 'Pizza House', featuring common phrases and ordering specifics. Later, they review vocabulary related to pizza sizes (medium, large), ingredients (pepperoni, olives, extra cheese, ham, pineapple, green peppers), and crust types (thin crust). They also cover polite language for phone interactions. Finally, Marco from ItalianPod joins as a guest to passionately discuss the distinctions between Italian and American pizza, offering humorous suggestions for renaming American pizza and debating pizza-eating customs and controversial toppings.
Transcript (Click timestamp to jump)
Hello English learners, welcome to EnglishPod. My name is Marco.
And I'm Erica.
We're bringing you a great elementary podcast today. And we're going to be teaching you how to order pizza.
That's right. Yeah, you know, pizza is one of my favorite foods and the favorite food of many people.
Exactly. It's one of those common foods that you're at home and you want to order something to eat and the typical thing is pizza.
Yeah. But you know, there's some very special language that you've got to use. You've got to know this language when you want to order a pizza.
Exactly. So, let's listen to this dialogue for the first time as a man is ordering pizza.
Good evening, Pizza House. This is Marty speaking. May I take your order?
Um, yes, I'd like a medium pizza with pepperoni, olives, and extra cheese.
We have a two-for-one special on large pizzas. Would you like a large pizza instead?
Sure, that sounds good.
Great. Would you like your second pizza to be the same size as the first?
No, make the second one with ham, pineapple, and green peppers. Oh, and make it thin crust.
Okay, thin crust. Your total is 21.50 and your order will arrive in 30 minutes or it's free.
Perfect. Uh, thank you. Bye.
Sir, wait, I need your address!
Okay, so I guess he's not getting his pizza.
No, he forgot to give his address.
That's a bit of a problem. Okay, let's take a look at some of the vocabulary in language takeaway.
All right, we've got some great pizza words for you today. Um, and the first one we have is a medium pizza.
Medium pizza.
Medium pizza.
So, that's the size, right? Medium. You can say medium or
12-inch.
12-inch. Usually a medium pizza is 12 inches.
Yeah, so you could say, I'd like a 12-inch pizza.
Okay. For those of us who use centimeters, this would be more or less 30 centimeters. All right, let's take a look at the next size, a large pizza.
Large pizza.
A large pizza.
So it might also be called an 18-inch.
An 18-inch pizza.
Or isn't it sometimes called a family size?
Maybe. Family size.
I guess it depends where you're ordering.
Yeah. Okay, so large and medium pizzas. Now let's take a look at some of the ingredients. Yes. Okay, we have pepperoni.
Pepperoni.
Pepperoni.
Pepperoni.
This is the common ingredient in all pizza.
It's my favorite. Um, a pizza is not a pizza unless it has pepperoni.
Okay, so pepperoni is like is a sausage, right?
Yeah, it's a little bit spicy.
A little bit spicy, and they look like uh, Red circles.
Like circles.
Okay. Olives.
Olives.
Olives.
Olives.
Olives are little black or green balls.
Yes, little green or black balls. You can also find them in a martini.
Yeah, exactly. It's very common for them to have it's very common to have an It's very common to have an olive in a martini.
Yes.
Okay, and he also ordered extra cheese.
Extra cheese.
So that means more cheese.
Extra.
All right, another ingredient. Ham.
Ham.
Ham, the meat of a pig.
Yeah, ham. Okay, and he also ordered another strange ingredient for a pizza, pineapple.
Pineapple.
Pineapple.
Pineapple.
Now this is a fruit.
I know. So weird to put pineapple on a pizza.
Many people like pineapple on a on their pizza. It's a tropical fruit.
Yep, comes from Hawaii.
Usually. And it kind of looks like a little palm tree at the top.
Yeah, like it's yeah, the top of a pineapple looks like a tree.
Mhm. So pineapple.
Yep. All right. Now the last description of a pizza. He ordered it with thin crust.
Thin crust.
Thin crust.
Thin crust.
Thin crust.
Now we know thin is skinny, but crust, what is crust?
It's the bread part of the pizza.
The outside part.
Yeah.
Okay, so that's the crust.
That's my favorite part of the pizza.
Really? Yeah.
Thin crust or thick crust?
Uh, thin crust.
Yeah, thin crust. And I just, I really love that bread part. It's so important to have a good pizza.
Okay. Well, you know, they also have um, they also have the crust filled with cheese.
I know, it's so wrong.
That's good, too.
No.
All right, let's listen to our dialogue again and then we'll come back and talk a little bit more.
Good evening, Pizza House. This is Marty speaking. May I take your order?
Um, yes, I'd like a medium pizza with pepperoni, olives, and extra cheese.
We have a two-for-one special on large pizzas. Would you like a large pizza instead?
Sure, that sounds good.
Great. Would you like your second pizza to be the same size as the first?
No, make the second one with ham, pineapple, and green peppers. Oh, and make it thin crust.
Okay, thin crust. Your total is 21.50 and your order will arrive in 30 minutes or it's free.
Perfect. Thank you. Bye.
Sir, wait! I need your address!
Okay, now we have some really polite language that you could use possibly with customers or with clients. Yep. Okay, so let's take a look at them in fluency builder.
Okay, my, all right, the first phrase we have, um, I think is my favorite. Uh, this is the way that Marty answered the phone, right? He said, This is Marty speaking.
This is Marty speaking.
This is Marty speaking.
Now, why is this so important?
Because a lot of people when they answer the phone say, I'm Erica. Like, hello, I'm Erica, which is not what English people say.
Mhm.
We always say, Erica speaking.
Mhm. This is Erica speaking.
Exactly. So guys, remember this, you'll sound really, really great when you use this on the phone. This is Marty speaking.
Exactly. This is Marty, well, don't use Marty, use your name.
All right. Then you also mentioned a two for one special.
Two for one special.
A two for one special. So that means you're getting two
Pizzas, right?
For the price of one.
Mhm.
And a special is just a special promotion.
A special price.
Special price. Yes. Two for one special. All right. Now a very easy phrase. Would you like?
Would you like?
Would you like?
Would you like?
Now this is a great way to offer something.
It's a more polite way of asking, do you want?
Do you want? Do you want is is okay.
Yeah, it's fine. But I it's less polite than, would you like?
Exactly. So whenever you offer something, would you like a cup of coffee?
Would you like to sit down?
Okay. Yep. So, would you like? Let's listen to our dialogue for the last time and then we'll come back and talk about pizza from a pizza expert.
Good evening, Pizza House. This is Marty speaking. May I take your order?
Um, yes, I'd like a medium pizza with pepperoni, olives, and extra cheese.
We have a two-for-one special on large pizzas. Would you like a large pizza instead?
Sure, that sounds good.
Great. Would you like your second pizza to be the same size as the first?
No, make the second one with ham, pineapple, and green peppers. Oh, and make it thin crust.
Okay, thin crust. Your total is 21.50 and your order will arrive in 30 minutes or it's free.
Perfect. Uh, thank you. Bye.
Sir, wait! I need your address!
All right, we're back and we are here with our pizza expert, who else but Marco from ItalianPod.
Hi, everyone.
Marco too, right?
Marco one. I am Marco Zero, he is Marco one. Yes. We've come to an agreement.
So zero. What what What's the deal about this?
Well, we're talking about pizza today and we wanted to know what's your opinion since pizza comes from Italy, right?
Well, thanks for the question first, Marco Zero. Is my mic working? Okay. So, uh, the problem with pizza is that, uh, yes, it comes from Italy. Originated the story goes with the Regina Margherita.
Queen Margherita.
All right. But the problem is that now there's confusion worldwide, pizza and Pizza Hut, American pizza, Italian pizza, that is not the same thing.
It's not the same.
It's not the same.
Okay. So Pizza Hut isn't Italian pizza?
No, no. Mamma mia, ragazzi.
Oh my goodness, guys.
So okay, here it goes. Italians, a little bit. Italians make food, but they are not good at branding it.
Okay.
Americans are very good at branding the food, so they have Starbucks and Pizza Hut and blah, blah, blah. The problem is that since they have to brand it, they don't change the name. So they, they do this Pizza Hut, that is totally different from an Italian pizza. How is it different? Have you ever seen the two of them? Have you ever compared them?
Yeah, yeah, yeah, they are very different. That's true.
So, okay, can you put pineapple and ham on a pizza?
Technically you could, as long as you call it Hawaiian, you can put pineapple in everything, I guess. But the problem, what I'm trying to say is that okay, Italian pizza is, you know, you have the the the flour, the paste, the pasta, the pizza, the crust.
The crust, the crust.
The crust, the tomato sauce, and then the mozzarella cheese and that's the basic and then you can build on top of it with some variations. American pizza is basically take everything that you have on the table and put it on it. That's the main difference, but I'm not saying I'm against American pizza. I'm saying that you just should change the name.
To another thing. What do you suggest we should call it?
Zippa.
Zippa.
It's close enough.
Close enough, yeah.
But maybe you need like an A, like a Zippa.
A Zippa.
To indicate that it's American. A for America.
Hmm, maybe.
A dot Zippa.
A.zippa.com.
Can I have a a Zippa?
So Marco, I. A ZippaPod.com maybe.
So Marco, I know that um, that you are very much against having Pizza Hut pizza.
Um, I like it as a as an exotic experience, because I like the fact that it's it's so much stuff in it that you cannot even tell the difference between the ingredients.
You know, they, they have the super mega super super supreme.
With cheese in the crust.
I don't even know what's inside. It's great. It's crazy. It's like there's a party in my mouth and everybody's invited. That's for me the feeling of American pizza.
Well, another interesting thing when we were eating with pizza with Marco is that he noticed the way that people from different countries eat pizza.
That's right. Italian people fold their pizza.
We do fold, and another thing is that we have a whole pizza, like, if I order one pizza, it's not like I share, everybody has a one slice of it. We order one pizza, you order your pizza, she order her pizza, and so on.
Pizza is personal.
Pizza is a personal.
Don't mess with my pizza, Marco Zero.
All right, well, this whole pizza discussion, let's see what our listeners have to say about it. I know that we have listeners from all over the world and what do they do with their pizzas? Yes. Or their Zippa, or their Zippa's.
What do you like on your pizza?
Exactly, for example, I know, how high do you want the crust to be?
Thin. How high?
Thin, you want your crust to be. I know that for example, in some countries they put ketchup on their pizza.
I know, once I was eating pizza, I had a Japanese friend who ordered a pizza from Pizza Hut, and, uh, the pizza had the pineapple and other stuff on it, and then she took out like ketchup and mayonnaise, and she got like wild.
Although, I must tell you, I like Tabasco on my pizza, and I know that's wrong. I know. I'm sorry.
You do what you have to do, Erica.
Then, you know, history will judge you for that.
All right, we better go. We're out of time and before Marco has a heart attack or an aneurysm or something, we're making him angry here. And if you have any questions for us and also for Marco, because I'm sure he's going to be commenting on this aspect.
Uh, sure.
So go to our comment section at Englishpod.com.
And Marco and I are Marco Zero and I are always there to answer your questions.
All right, everyone. We'll see you there.
Goodbye. Ciao.
Summary
This audio is an English vocabulary review and practice session. It begins with an introduction to "The English pod audio review" and instructs listeners to identify vocabulary words based on their definitions. Words like "medium," "pepperoni," "olive," "two for one," "instead," "sounds good," "crust," "total," "delivery," "dough," "fast food," and "takeout" are presented with their definitions and then pronounced. The latter part of the audio focuses on practicing these vocabulary words within example sentences, particularly for phrases like "sounds good," "two for one," "crust," and "total."
Transcript (Click timestamp to jump)
The English pod audio review.
Listen to the meaning, then say the vocabulary word.
An average size, not too big or small.
Medium.
A spicy sausage usually on pizza.
Pepperoni.
A small, egg-shaped, black or green fruit that is used as food or for making oil.
Olive.
Pay for one and get another one free.
Two for one.
In replacement of.
Instead.
Seems or appears to be okay. I agree.
Sounds good.
The border of a pizza or bread.
Crust.
Complete amount you must pay.
Total.
Transported or taken to your house.
Delivery.
A mix of flour and water that is used to make the base of a pizza.
Dough.
Food that is quickly made and convenient if you are in a hurry.
Fast food.
Sum of everything.
Total.
Food you take away from the restaurant to eat.
Takeout.
Let's try that faster.
Complete amount you must pay.
Total.
An average size, not too big or small.
Medium.
Pay for one and get another one free.
Two for one.
Food you take away from the restaurant to eat.
Takeout.
The border of a pizza or bread.
Crust.
Sum of everything.
Total.
A mix of flour and water that is used to make the base of a pizza.
Dough.
Seems or appears to be okay. I agree.
Sounds good.
A spicy sausage usually on pizza.
Pepperoni.
In replacement of.
Instead.
Transported or taken to your house.
Delivery.
A small, egg-shaped, black or green fruit that is used as food or for making oil.
Olive.
Food that is quickly made and convenient if you are in a hurry.
Fast food.
Now say the word and hear it in a sentence.
I'd like to talk to the manager.
She'd like a glass of water, please.
We'd like a suite on the top floor.
Sounds good.
Your idea for this new project sounds good. I like it.
Sounds good.
You want to go on vacation to Jamaica? That sounds good.
Sounds good.
All the things you say sound good, but I don't believe you.
Two for one.
Today in the supermarket, they have a two for one offer on laundry detergent.
Two for one.
It's amazing. There is a two for one sale at the car dealer.
Two for one.
I usually buy pizza when they have a two for one special.
Crust.
My sister always removes the crust from her bread.
Crust.
When I eat pizza, I always throw away the crust.
Crust.
When my mom made apple pie, she would let me make the crust.
Total.
Here is your bill, sir. Your total is 125.
Total.
My total income last year was $30,000.
Total.
Total of today's dinner was $300.