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Episode 0065

Summary

This audio captures a job interview between an interviewer and a candidate. The candidate highlights their unique combination of technical acumen and soft skills, providing an example of improving customer support resolution rates at a previous company. They also candidly discuss their greatest weakness, time management and organization, and explain the steps they've taken to improve it. The interviewer concludes by outlining the next steps in the hiring process, which include shortlisting candidates and scheduling a second interview with the CEO.

00:00 00:00

Transcript (Click timestamp to jump)

00:01 Announcer

Englishpod.com

00:07 Interviewer

Very good.

00:08 Interviewer

Oh, I have a couple of final questions.

00:11 Candidate

I hope they're not too hard.

00:12 Candidate

00:15 Interviewer

Well, uh, why should we hire you?

00:18 Candidate

Um, I think that I would be a perfect fit in this company.

00:21 Candidate

I have a unique combination of strong technical acumen with outstanding soft skills. You know, I excel at building strong, long-term consumer relationships.

00:31 Candidate

For example, when I headed the customer support department in my previous company, our team resolved about 70% of our customers' problems.

00:38 Candidate

I decided that we needed better information and technical preparation on our products. So after, I implemented a series of training sessions in coordination with our technical department.

00:48 Candidate

We were able to solve 90% of our customers' issues.

00:51 Candidate

Given the opportunity, I could bring this kind of success to this company.

00:55 Interviewer

00:58 Interviewer

Impressive.

00:59 Interviewer

So, what would you consider to be your greatest weakness?

01:02 Candidate

To be honest, I struggle with organization and time management.

01:07 Candidate

Punctuality has never been a strength in mine.

01:09 Candidate

I find it hard to organize my time effectively.

01:12 Candidate

I've actually addressed this weakness recently

01:15 Candidate

by attending a workshop on efficient time management.

01:18 Candidate

It helped me a lot by providing me with great insights on how to get organized and use my time efficiently.

01:24 Candidate

So, I think I'm getting better now.

01:26 Interviewer

01:30 Interviewer

Great.

01:31 Interviewer

Well, let me tell you that I am very pleased with this interview.

01:35 Interviewer

We are shortlisting our candidates this week, and next week, we will inform our shortlisted candidates of the day and time for a second interview with our CEO.

01:45 Candidate

Great, thanks a lot.

01:46 Candidate

I hope to hear from you. Goodbye.