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Episode 0122

Summary

The audio captures a checkout interaction at a grocery store. A cashier informs a customer they are in the express lane with too many items. The customer then tries to use expired coupons, leading to slight disappointment. The transaction concludes with the customer paying by debit and requesting cash back.

00:00 00:00

Transcript (Click timestamp to jump)

00:01 Speaker 1

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00:08 Speaker 2

Excuse me, sir.

00:09 Speaker 2

This is the express checkout lane for people who have 15 items or fewer.

00:14 Speaker 2

It looks like you have more than 15 items there.

00:16 Speaker 3

Oh, come on. I have 16 items. Cut me some slack, will you?

00:21 Speaker 2

Fine. Please place your items on the belt and push your shopping cart through.

00:33 Speaker 2

Do you prefer paper or plastic?

00:36 Speaker 3

Plastic. I also have a couple of coupons.

00:39 Speaker 2

No problem, I'll take those.

00:46 Speaker 2

Sir, these coupons expired yesterday.

00:49 Speaker 3

Darn. Oh well, I guess it's just not my day. Thanks anyway.

00:53 Speaker 2

Do you have a club card or will it be cash?

00:56 Speaker 3

Yeah, I got a club card. Here you go.

00:58 Speaker 2

Will this be debit or credit?

01:00 Speaker 3

Debit, please. Also, could I get cash back? $50 would be great.

01:05 Speaker 2

Yeah, sure.

01:08 Speaker 2

Your total is $78.33. Here's your receipt, have a nice day.

01:18 Speaker 1

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