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Episode 0132

Summary

A mechanic diagnoses a significant issue with a customer's car, which began emitting white smoke and stopped running. The mechanic explains that the engine overheated, resulting in busted pistons and a damaged transmission. He estimates the repair will take at least two weeks due to the need for new parts and extensive work. The customer reacts with frustration and anger over the lengthy repair time, which will disrupt her daily routine.

00:00 00:00

Transcript (Click timestamp to jump)

00:12 Speaker 1

Howdy, nice car. What seems to be the problem?

00:15 Speaker 2

I don't know. The stupid old car started spewing white smoke and it just died on me. Luckily, I managed to start it up and drive it here. What do you think it is?

00:24 Speaker 1

Not sure yet. How about you pop the hood and we can take a look?

00:33 Speaker 1

Doesn't look good.

00:35 Speaker 2

What do you mean? My daddy gave me this car for my birthday last month. It's brand new.

00:40 Speaker 1

Well, Missy, the white smoke that you saw is steam from the radiator. You overheated your engine, so now the pistons are busted and so is your transmission.

00:49 Speaker 1

You should have called us and we could have told you over here when your car died.

00:53 Speaker 2

So, how long is this going to take? An hour?

00:57 Speaker 1

I'm afraid a bit more than that. We need to order the spare parts, take apart your electrical system, fuel pump, and engine, and then put it back together again. You're going to have to leave it here for at least two weeks.

01:10 Speaker 2

What? How am I supposed to go to school or go shopping? This is not happening.