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Episode 0246

Summary

A customer is purchasing a one-way train ticket to Brussels. The clerk provides details on express and overnight train options, emphasizing that only first-class tickets are available for the express train, while a cheaper sleeper option exists for the overnight train. They also discuss food service, complimentary beverages, and departure information, including a reminder to arrive 30 minutes before departure.

00:00 00:00

Transcript (Click timestamp to jump)

00:06 Speaker 1

Hi, I would like to purchase a one-way ticket to Brussels, please.

00:09 Speaker 2

Certainly, sir. This is our train schedule. We have an express train departing every morning and an overnight train that departs at 9:00 p.m.

00:17 Speaker 1

How long does it take to get there?

00:19 Speaker 2

About 12 hours. We currently have tickets available only for first class on the express train. If you'd like, you can choose a sleeper on the overnight train, which is a bit less expensive.

00:30 Speaker 1

Yeah, I think that's the best option. Do you serve food on the train? 12 hours is such a long time.

00:34 Speaker 2

Yes, of course. There is a dining car towards the end of the train where they serve meals at all times. We do provide complimentary water and coffee for all of our passengers.

00:43 Speaker 1

Great, I'll take it.

00:44 Speaker 2

Here you are, sir. Your train leaves from platform number 9 at 9:00 on the dot. Remember to be here at least 30 minutes before your scheduled departure time, or else you might miss your train.

00:54 Speaker 1

I understand. Thank you very much.

00:56 Speaker 2

Have a great trip.